Toshiba Digital Telephone User Guide

DKT-2010  DKT-2020

Outside Line Access

To access an outside line use: LINE or POOLED LINE GRP or any directory number button and dial a line access code.

Basic Calling

To make an Outside Call

To make an Internal Call

Account Code Calls

To enter a Forced Account Code.

To enter a Voluntary Account Code

Automatic Busy Redial

To activated Automatic Busy Redial

To cancel Automatic Busy Redial

Automatic Callback

To activate Automatic Callback

To cancel Automatic Callback

Call Park Orbits

To park a call

To retrieve a parked call

To Park a call and Page

Call Pickup

Applies to directory number button calls which are ringing or on hold, not parked.

To Pick Up a call at a primary directory number button or a phantom directory number button.

To Pick Up other types of calls.

Call Transfer with Camp-on

To Transfer a call

Conference Calls

To make a Conference Call

Do Not Disturb

To activate/deactivate Do Not Disturb

Hold

To place a call on Hold

To retrieve a Held call

To place a call on Exclusive Hold

Handsfree Answerback

To receive a Handsfree Answerback call

Handsfree Monitoring

To use handsfree monitoring

Message Waiting

To leave a Message Waiting Indication at another station

To answer a Message Waiting at your station

A flashing Msg LED indicates message waiting.

To cancel a Message Waiting for a station

Override/OCA

To make a Busy Override or OCA call

To make an Executive Override call (barge-in)

Paging

To make a page announcement

Repeat Last Number Dialed

To Redial the Last Number dialed

Saved Number Redial

To save a number to redial later

To redial a saved number

Soft Keys

Soft Keys are prompts which appear on an LCD screen. When they are "on," MODE, PAGE, and SCROLL perform the action described by the Soft Key.

To turn Soft Keys on

To turn Soft Keys off

Using Soft Keys

The Soft Keys abbreviations shown in the following example are:

Speed Dial

To store a Speed Dial number

To make a call with Speed Dial

Speed Dial Access Codes

Exclusive Hold

Press HOLD button twice. The call may only be picked up from the phone that placed the call on hold.

Recalls

Calls on hold and unanswered calls transferred to another extension will recall to originating extension after a predetermined period of time.

Retrieve Call on Hold

If line appears on phone; press blinking (green) LINE button.

Transferring Calls

Press CNF/TRN button then dial extension number or direct station button, (if available), announce call if desired and hang up. If station is busy, hang up and extension will receive a "camped" on tone.

Intercom Calls

Press speaker button or lift handset, dial extension number or press direct station button (if available).

Responding to Announcement

Press and hold mic button, announce back through handset. (The party on your phone will not hear this).

Name/Number Display

To change existing name and number

Time Change

For the Strata DK24, DK56 and DK96

For Strata DK8 and DK16

For the Strata DK280

Date Change

For the Strata DK24, DK56 and DK96

For the Strata DK8 and DK16

For the Strata DK280

Day of The Week Change

For the Strata DK24, DK56 and DK96

For the Strata DK8 and DK16

For the Strata DK280

Volume Controls

Ring Tone Volume/Incoming Handsfree Answerback and Speaker OCA

Handset Receiver

Microphone Sensitivity

Handset/Headset Call Waiting Tone

Muted Tone Burst Tone Sent For Busy or DND Override, Call Transfer With Camp-On, etc.

Ringing, Handsfree, Answerback, and Speaker OCA

Speaker

HOLD

Press once to hold internal or outside calls. The line LED flashes green at the internal hold rate.

...or press twice to enable Exclusive Hold. The Line LED flashes green at the exclusive hold rate.

Exclusive Hold enables you to place a call on hold so that only you or somebody using a Call Pickup code at another station can retrieve it.

To retrieve a call on hold:

Press LINE or {DN} which is on hold

...or if the call is on Exclusive Hold, from another station dial # % plus your [DN], or dial # 5 # 7 plus the CO line number (001-200) that the call is held on.

If a call is not retrieved by a certain time (set in your system programming), it recalls back to your phone. You hear repeated recall tone (or if you are on the phone, you hear recall tone twice).

If the held party hangs up, the call is released and the CO provides a hold-release signal.

If your telephone is programmed for Automatic Hold, existing calls are automatically placed on hold when you answer a call or make another call.

A different call can be held on each [DN] or LINE button on your phone. Each time you press SCROLL, a different [DN] or LINE is selected. The selected button's LED flashes rapidly and you LCD displays information for the call holding on that button.